[ For a second, he thinks he's going to get a proper response after that apology. Except then the thing goes off on some quick spiel about what this 'Domesticon' company is and that chipper, pre-recorded sounding voice has Wash grinding his teeth irritably. Also, supplier of household servant droids? That's just... That actually makes him a little sick. Granted, all of the artificial intelligences he knows and has known have been...well, actually intelligent. He supposes these droids could be too, but he has a hard time picturing it and can't help but view it as unethical. It's just instinct.

With an aggravated breath and a grumble, he crouches down in front of the screen and its keyboard, officially starting to wonder if this thing itself is actually sentient or not. It reacted to his presence and him speaking, so there's a chance, but this pre-recorded customer service bullshit doesn't make it sound so intelligent to him. Eyes focusing properly on the screen now that he's at a better level to get a good look at it, he skims over the text before scrolling down, rolling his eyes. ]

I just told you, that's not possible. You're on a ship in the middle of space in a universe that you're not from.

[ If he sounds more annoyed than before? It's because he is. ]

Now, are you actually an AI, or are you just some pre-programmed customer service bot with no real brain? Because I don't want to be wasting my time here.